Match Exact Phrase    
The Official Website of The Town of Penfield " Town of Planned Progress "

Town Facilities Temporarily CLOSED | Property Tax Payment
Click here to
COVID-19 Community Resources


If you are experiencing fever, cough or shortness of breath, call your healthcare provider. Do not visit your doctor’s office or an emergency room without calling first so staff members can take appropriate precautions. If you do not have a health care provider, contact the Monroe County Department of Public Health’s COVID-19 hotline or email: PHONE: (585) 753-5555, EMAIL:


R. Anthony LaFountain, Supervisor



PENFIELD, N.Y., MAY 14, 2020 — In accordance with the terms of New York State’s Phase I reopening guidelines, beginning May 18, 2020 the Town of Penfield will support the resumption of building construction activities. This includes projects for residential building, contractors working on behalf of residents, and developers. 

Construction projects include new builds, remodels, sheds, decks, pools, fireplace inserts, and other actions that require permits and inspections from the Town of Penfield Building Department. The Building Department consists of building inspectors, the fire marshal’s office, and code enforcement officers.

Although Phase I directives permit the resumption of construction activity, TOWN FACILITIES REMAIN CLOSED TO THE PUBLIC

To accommodate construction business with the Town, all interactions with the Building Department will be by APPOINTMENT ONLY. NO WALK-INS will be allowed.

The Town is enforcing physical distancing and hygiene protocols for the safety of employees and visitors and is strictly limiting the number of visitors to the town hall. The following procedures are in place to assist with construction projects:

To begin/resume a project call or email the Building Department (585) 340-8636 (9:00 AM–5:00 PM, Mon–Fri) or to discuss your project. 

Staff will determine your needs and direct you to online or in-person resources. If you do not need an appointment but want to drop off plans or documents call the department for instructions.

If your needs require a visit to the town hall, staff will schedule an appointment.

When you come to your appointment:

  • Do not bring additional people with you
  • Use east entrance only
  • A security guard will log you in and ask basic health/symptom screening questions
  • The security guard will announce your arrival to department
  • Unless otherwise instructed, you will go to the second floor for your appointment  (stairs or elevator)
  • When done, you will log out and exit the building using the same door  

During Phase I, only the Building Department may schedule appointments. All other business with the Town will continue to be managed remotely by phone, email, or website until further notice. 

The Town of Penfield is committed to observing all directives and guidelines set forth by federal, state and local agencies. Our mutual cooperation and enforcement is the single most important thing we can do to help keep our community strong and protect the safety and welfare of our community, our employees, and all who do business with the Town. 

Please contact the Building Department at (585) 340-8636 or with any questions. 

Find COVID-19 resources at Direct questions or concerns to the Monroe County COVID-19 hotline at (585) 753-5555 or

 Resources and Links







COVID-19 Town of Penfield Documents
Supervisor Update: Thursday, May 28
Supervisor Update: Wednesday, May 27
Supervisor Update Tuesday, May 26
Supervisor Update: Friday, May 22
Supervisor Update: Thursday, May 21
Supervisor Update: Wednesday, May 20
Supervisor Update: Tuesday, May 19
Supervisor Update: Monday, May 18
2020-05-17 Supervisors State of Emergency Order Notice
Supervisor Update: Friday, May 15
Town Phase I Reopening Rules
In accordance with the terms of New York State’s Phase I reopening guidelines, beginning May 18, 2020 the Town of Penfield will support the resumption of building construction activities.
Supervisor Update: Thursday, May 14
Supervisor’s Update: Monday, May 11
Supervisor’s Update: Friday, May 8, 2020
Supervisors Update: Thursday, May 7, 2020
How to wear a mask
Supervisor’s Update: Wednesday, May 6, 2020
Supervisor’s Update: Tuesday, May 5
Supervisor’s Update: Monday, May 4
Supervisor’s Update: Friday, May 1
Supervisor’s Update: Thursday, April 30
Supervisor’s Update: Tuesday, April 28
Supervisor’s Update: Monday, April 27
Supervisor’s Update: Friday, April 24
Supervisor’s Update: Thursday, April 23
Supervisor’s Update: Wednesday, April 22
Supervisor’s Update: Tuesday, April 21
Supervisor’s Update: Monday, April 20
Supervisor’s Update: Friday, April 17
2020-04-17 Supervisors State of Emergency Order Notice
State of Emergency Town of Penfield
Supervisor’s Update: Thursday, April 16
Supervisor Update: Wednesday, April 15
Supervisor’s Update: Tuesday, April 14
Supervisor’s Update: Monday, April 13
Supervisor’s Update: Tuesday, April 9
How to responsibly enjoy Penfield’s parks, trails, and open spaces
Supervisor’s Update: Monday, April 6
Responsibly enjoy Penfield’s parks
2020-03-18 Supervisors State of Emergency Order Notice
State of Emergency Town of Penfield
COVID-19 Update
Town Department Contact List
Phone, Fax, and Email
Town closings and cancellations in response to COVID-19
March 15, 2020 @ 3:30 PM
2020-03-12 Town facilities, programs, coronavirus protocol
2020-03-12 Public meetings and alternatives for participation

Town of Penfield
3100 Atlantic Ave, Penfield, New York, 14526 - (585) 340-8600
© 2019 Town of Penfield